Terms and Conditions

Effective date: January 1, 2023.
Introduction

Welcome to Elefin, a premier fintech app based in Bangkok, Thailand. Our services include partnering with SafeGold for secure investments and deposits in Gold, as well as offering Gold-backed Loans. The safety of your Gold investments is ensured by Brinks. By accessing or using Elefin’s services, you agree to comply with and be bound by these Terms of Service.

Acceptance of Terms

By using Elefin’s services, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with any part of these terms, you should discontinue the use of our services immediately.

Services Offered

- Gold Investments and Deposits: Partnering with SafeGold, we provide opportunities for investing in and depositing Gold.

- Gold-backed Loans: Offering loans backed by the value of your Gold investments.

- Safeguarding of Investments: All Gold investments are securely safeguarded by Brinks.

User Eligibility

- Must be at least 18 years old or of legal age to form a binding contract.

- Must not be barred from using financial services under the laws of Thailand or other applicable jurisdiction.

User Responsibilities

- Provide accurate, current, and complete information when creating an account.

- Maintain the security of your account credentials.

- Comply with all local, state, national, and international laws and regulations.

Intellectual Property

All content on Elefin’s platforms, including text, graphics, logos, and software, is the property of Elefin or its licensors and is protected by copyright and intellectual property laws.

Use of Services

- Services are for your personal, non-commercial use only.

- Elefin reserves the right to modify, suspend, or discontinue any service without notice.

Third-party Services

- Elefin partners with SafeGold and uses Brinks for safeguarding Gold investments. You acknowledge that these partnerships are subject to their respective terms and policies.

- Elefin is not responsible for any third-party services or content.

Investments and Risk

- All investments, including Gold, carry risk. Elefin does not guarantee any specific results from using our services.

- Users should consider their financial situation, objectives, and risk tolerance before investing.

Loan Services

- Loans are subject to approval and based on the value of your Gold investments.

- Terms, conditions, and interest rates will be provided at the time of loan application.

Termination

- Elefin may terminate or suspend your account if you violate these Terms of Service.

- You may close your account at any time by contacting customer support.

Disclaimers

- Elefin provides services on an “as is” and “as available” basis without warranties of any kind.

- Elefin does not warrant that the services will be uninterrupted, timely, secure, or error-free.

Limitation of Liability

Elefin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses.

Indemnification

You agree to indemnify and hold harmless Elefin and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the services.

Changes to Terms of Service

- Elefin reserves the right to modify these Terms of Service at any time.

- Continued use of the services after changes indicates your acceptance of the new terms.

Governing Law

These Terms of Service are governed by the laws of Thailand, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms will be resolved exclusively in the courts of Thailand.

Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

Email: support@elefin.app

Elefin Headquarters

Level 29
The Offices at Centralworld
999/9 Rama I Rd, Pathum Wan
Bangkok 10330, Thailand

By using Elefin’s services, you acknowledge that you have read, understood, and agreed to these comprehensive Terms of Service. These terms provide a clear understanding of your rights and obligations while using Elefin’s financial services, including our partnerships with SafeGold and Brinks.