Privacy Policy

Elefin's Comprehensive Privacy Policy

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Introduction

Elefin, a leading fintech app based in Bangkok, Thailand, is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information through our digital platforms, including our website, mobile application, and any other services we provide.

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Personal Information We Collect

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Information You Provide

• Contact Data: Including your name, email, addresses, and phone number.
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• Government Identifiers: Such as national ID, tax ID, passport number, and driver's license.
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• Profile Data: Username, account details, demographic information, and financial goals.
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• Billing Data: Payment methods used for our services.
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• Financial Data: Your financial history and data from connected financial accounts.
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• Data about Others: Information provided when opening accounts for others.
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• Transactional Data: Details related to your transactions and investments.
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• Communications: Records of our interactions with you.
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• Marketing Data: Your responses to our promotions and marketing activities.

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Information from Third-party Sources

• Data from financial institutions, public sources, data providers, and affiliate partners.
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• Automatic data collection including device data, online activity data, and location data.

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How We Use Your Personal Information

• Service Delivery: To provide and improve our services.
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• Marketing and Advertising: For direct marketing and interest-based advertising.
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• Research and Development: To enhance our offerings.
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• Compliance and Protection: To comply with legal requirements and protect rights.

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How We Share Your Personal Information

• Affiliates: With our corporate family for consistent purposes.
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• Service Providers: Third parties aiding in service operation.
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• Financial Institutions: For payment processing and account management.
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• Advertising Partners: For targeted advertising.
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• Designated Third Parties: As directed by you.
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• Professional Advisors: For legal and financial consulting.
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• Authorities and Others: For compliance and legal obligations.
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• Business Transferees: In case of business transactions.

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Your Choices

• Account Information: Access and update your account details.
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• Opt-out of Marketing: Unsubscribe from marketing communications.
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• Cookie Management: Control cookie settings in your browser.
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• Interest-based Advertising Opt-out: Choose out of targeted ads.
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• Do Not Track: Browser settings for tracking signals.
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• Account Closure: Request to close your account and delete personal information.

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Other Sites and Services

We are not responsible for the privacy practices of third-party sites linked from our services.

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Security Measures

We employ robust security measures to protect your data, but cannot guarantee absolute security.

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International Data Transfer

Your data may be transferred and processed in countries with different privacy laws.

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Children’s Privacy

Our services are not intended for children under 18.

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Changes to This Privacy Policy

We reserve the right to modify this policy, with changes becoming effective upon posting.

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Contact Us

For inquiries, reach us at:

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Elefin Headquarters  

Email: support@elefin.app

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Level 29

The Offices at Centralworld

999/9 Rama I Rd, Pathum Wan

Bangkok 10330, Thailand